Delete your Hame account

Hame is made by AMCI Dev. You can delete your account and the information in it at any time.

In the app

Open Hame and log in.
Go to Settings, then open More settings and the Danger zone.
Choose Delete account, type “delete my account” and confirm.

Your account is deleted straight away.

Without the app

Email hello@hame.app from the email address you use for Hame, with the subject “Delete my Hame account”. We may ask you to confirm the request from that address. We will delete your account within 30 days and email you when it’s done.

What is deleted

Your login, name and email address.
Your household membership.
If you are the only member of your household: its address and every outgoing in it, including mortgage, council tax and broadband details.

If other people share your household, the household and its outgoings stay available to them.

What may be kept

Hame does not make its own backups. Our service providers may keep limited recovery copies and security logs for the periods in their own retention schedules, after which they are removed. These are never used as live account data.

Read the full Hame privacy notice.